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Web App2024

The inaugural customer relationship management system for Patungan that revolutionized their client interaction process by transitioning from fragmented spreadsheets to a cohesive, centralized platform. This foundational system introduced critical functionality including contact management, interaction tracking, opportunity pipeline visualization, and basic reporting capabilities tailored to the company's unique workflow requirements. Leveraging Angular's component architecture paired with Firebase's real-time database capabilities, the platform delivered a responsive interface that worked seamlessly across devices while maintaining data consistency. The implementation included comprehensive data migration from legacy systems, custom user permission structures, and an intuitive dashboard that reduced the learning curve for non-technical staff. This pioneering solution established the technical foundation and user experience principles that would guide the evolution of Patungan's customer management ecosystem, setting the stage for the more advanced features implemented in Version 2.

Patungan CRM V1

Project Highlight

First implementation of customer tracking

Key Features

  • Foundational customer tracking and management capabilities
  • Responsive interface built with Bootstrap for cross-device compatibility
  • Firebase integration for real-time data synchronization
  • User-friendly dashboard for basic customer analytics
  • Secure authentication and role-based access control

Challenges

  • Building a user-friendly CRM system with limited development resources
  • Implementing secure customer data storage and access controls
  • Creating an efficient workflow for customer management processes

Solutions

  • Leveraged Angular and Firebase for rapid development and real-time capabilities
  • Implemented comprehensive authentication and role-based access controls
  • Conducted user research to optimize workflow and interface design

Gallery

Patungan CRM V1 screenshot 1

Technologies

AngularFirebaseBootstrap

Details

  • RoleFrontend Developer
  • Duration2 months
  • Year2024
  • CategoryWeb App

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